Terms of service

Last updated: October 6, 2026

OVERVIEW

Welcome to Wrestler Direct. Wrestler Direct is operated by ZHL Designs Apparel LLC (“Wrestler Direct,” “we,” “us,” or “our”).

We operate this website and online store, including its information, content, forms, features, tools, products, merchandise, wrestler stores, referral opportunities, booking-inquiry services, and related services (collectively, the “Services”).

Wrestler Direct is powered by Shopify, which enables us to provide the Services.

These Terms of Service (“Terms”), together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any additional written agreements that apply to a particular wrestler, representative, referral participant, or service, describe your rights and responsibilities when using the Services.

Please read these Terms carefully. They contain important information concerning legal rights, intellectual property, warranty disclaimers, and limitations of liability.

By visiting, accessing, interacting with, purchasing from, submitting information to, or otherwise using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, you should not use the Services.

Our Privacy Policy is available at:

https://wrestlerdirect.com/policies/privacy-policy

SECTION 1 — ELIGIBILITY, ACCESS, AND ACCOUNTS

By using the Services, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence or that you are using the Services with the consent and supervision of a parent or legal guardian.

You may be asked to provide information including your name, email address, telephone number, billing address, shipping address, payment information, professional or ring name, social-media information, and other information relevant to a purchase, application, referral, booking inquiry, or account.

You represent that all information you provide is truthful, accurate, current, and complete and that you have the legal right and authority to provide it.

You are responsible for maintaining the confidentiality and security of your account credentials and for activity conducted through your account. You may not sell, transfer, assign, license, or provide unauthorized access to your account.

We may refuse service, suspend access, close an account, or cancel an application if we reasonably believe that information is false, misleading, fraudulent, unauthorized, or violates these Terms.

SECTION 2 — PRODUCTS AND MADE-TO-ORDER MERCHANDISE

Most Wrestler Direct merchandise is produced specifically for the customer after an order is submitted. Merchandise may be manufactured, printed, fulfilled, and shipped by an independent print-on-demand fulfillment provider.

We make reasonable efforts to display merchandise accurately. However:

Product colors may appear differently depending on the customer’s screen, device, lighting, and display settings.
Product images and mockups are representations and may not show every variation in placement, size, color, texture, or appearance.
Minor variations may occur during the printing and manufacturing process.
Garment dimensions, materials, and color shades may vary slightly between production batches.
Certain white garments may appear off-white because of their fabric properties.
Product artwork may be resized or repositioned to fit different apparel sizes and styles.

A minor variation that does not materially affect the product’s intended use is not necessarily considered a manufacturing defect.

Product descriptions, designs, pricing, colors, sizes, and availability may be changed or discontinued without notice.

We may limit product quantities, sales, markets, locations, or customers on a case-by-case basis where permitted by law.

SECTION 3 — ORDERS

Submitting an order constitutes an offer to purchase. We may accept, reject, limit, place on hold, or cancel an order where permitted by law, including because of:

Product availability.
Pricing or listing errors.
Payment authorization problems.
Suspected fraud.
Intellectual-property concerns.
Fulfillment limitations.
Shipping restrictions.
Violation of these Terms or another applicable policy.

An automated order confirmation does not necessarily constitute final acceptance. Payment must be authorized and processed before production and fulfillment can proceed.

Please review your merchandise, design, size, color, quantity, shipping address, and other order details carefully before submitting your order. Because products may enter production shortly after purchase, we cannot guarantee that an order can be changed or canceled after submission.

If we cancel an order after payment has been processed, we will issue the appropriate refund to the original payment method.

Purchases are subject to our Return and Refund Policy:

https://wrestlerdirect.com/policies/refund-policy

Unless we approve otherwise in writing, products purchased through the Services are intended for personal use and not unauthorized commercial resale, reproduction, or export.

SECTION 4 — PRICES, PAYMENT, AND BILLING

Prices, discounts, promotions, and product availability may change without notice.

The price charged will generally be the price displayed when the order is submitted and reflected in the order confirmation. Unless expressly stated otherwise, displayed prices do not include shipping, handling, taxes, customs duties, import fees, or similar charges.

You agree to provide accurate, current, and complete payment, billing, shipping, and account information.

By providing a payment method, you represent that:

You are authorized to use that payment method.
The information provided is accurate and complete.
Charges submitted in connection with the purchase will be honored.
You are responsible for the purchase price, shipping charges, taxes, and other disclosed charges.

We may correct pricing, product, discount, or billing errors. If a material pricing error affects an order, we may contact you for instructions or cancel and refund the affected order.

SECTION 5 — SHIPPING AND DELIVERY

Production and delivery dates are estimates and are not guaranteed.

Shipping or fulfillment may be delayed because of product availability, order volume, carrier operations, weather, natural disasters, customs processing, labor interruptions, incorrect addresses, or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address.

Additional charges may apply when a package must be reshipped because of:

An incorrect or incomplete address.
Failure to claim a shipment.
Refusal of delivery.
Another circumstance caused by the customer or recipient.

Tracking information marked “delivered” by the carrier is generally considered evidence of delivery to the address provided with the order. We will reasonably assist customers with carrier-related problems but cannot guarantee recovery or replacement of every package reported missing after confirmed delivery.

Additional information is available in our Shipping Policy:

https://wrestlerdirect.com/policies/shipping-policy

SECTION 6 — RETURNS, REPLACEMENTS, AND REFUNDS

Because merchandise is made to order, we generally do not accept returns or exchanges for buyer’s remorse, incorrect size or color selected by the customer, or a change of mind.

Damaged, defective, misprinted, missing, or incorrect merchandise must be reported within the timeframe and according to the procedures contained in our Return and Refund Policy.

We may require photographs, product tags, packing slips, descriptions, or other reasonable documentation before approving a replacement or refund.

Do not return merchandise to Wrestler Direct, a wrestler, or a fulfillment facility unless you have received specific return instructions.

Our complete Return and Refund Policy is available at:

https://wrestlerdirect.com/policies/refund-policy

SECTION 7 — WRESTLER STORE APPLICATIONS

Submitting an application does not guarantee acceptance, approval, or creation of a Wrestler Direct store.

We may review an application to verify:

The applicant’s identity and authenticity.
The applicant’s professional wrestling background.
The applicant’s authority to use submitted names, images, logos, artwork, slogans, and other materials.
The accuracy and completeness of the application.
The applicant’s ability to participate lawfully in the program.
Compliance with our policies and those of our service providers.

We may approve, reject, pause, remove, or request additional information concerning an application or store where permitted by law.

We are not required to provide a detailed explanation for an application decision.

Public Terms of Service do not replace a separate merchandise, licensing, referral, payout, representation, or participation agreement. If a separate written agreement exists, that agreement controls concerning the subjects it specifically addresses.

SECTION 8 — SUBMITTED ARTWORK, NAMES, IMAGES, AND CONTENT

If you submit or authorize photographs, artwork, logos, names, ring names, likenesses, slogans, trademarks, biographies, videos, graphics, merchandise designs, or other materials (“Submitted Content”), you represent and warrant that:

You own the Submitted Content or possess all necessary licenses, permissions, releases, and legal authority to use and submit it.
You have authority to permit Wrestler Direct and its service providers to reproduce, modify, print, display, distribute, advertise, and otherwise use it for the approved purpose.
The Submitted Content does not infringe any copyright, trademark, right of publicity, privacy right, contract right, or other legal right.
The Submitted Content is not fraudulent, defamatory, unlawful, threatening, hateful, obscene, malicious, or misleading.
Any person depicted in the Submitted Content has provided any legally necessary authorization.

By submitting or authorizing Submitted Content, you grant Wrestler Direct and its necessary service providers a nonexclusive, worldwide, royalty-free license to reproduce, resize, crop, format, adapt, display, promote, print, manufacture, distribute, and otherwise use the Submitted Content as reasonably necessary to:

Review an application.
Design merchandise and product mockups.
Create and operate an approved wrestler store.
Manufacture and fulfill authorized merchandise.
Advertise and promote the wrestler store and its merchandise.
Administer the related business relationship.
Maintain appropriate legal, authorization, and business records.

This license does not transfer ownership of the Submitted Content to Wrestler Direct.

Any separate written merchandise, licensing, or participation agreement may provide additional terms concerning content, approvals, compensation, removal, and termination.

We may reject or remove content that we believe violates applicable law, these Terms, another person’s rights, or a service provider’s content requirements. Print-on-demand providers may also independently reject submitted material.

SECTION 9 — WRESTLER NAMES, LIKENESSES, AND AUTHORIZED MERCHANDISE

Wrestler names, ring names, logos, photographs, likenesses, catchphrases, trademarks, and other identifying material displayed on Wrestler Direct may belong to the participating wrestler, a licensing entity, or another authorized rights holder.

The availability of merchandise on Wrestler Direct does not transfer any ownership or licensing rights to the customer.

Customers may not reproduce, copy, distribute, manufacture, modify, resell, or commercially exploit wrestler merchandise, artwork, images, store content, or other protected material without written authorization from the applicable rights holder.

Wrestler Direct makes reasonable efforts to offer authorized merchandise and may remove or suspend material while reviewing a credible intellectual-property complaint.

Intellectual-property questions or infringement notices may be sent to:

contact@zhldesigns.com

SECTION 10 — REFERRAL PROGRAMS AND EARNINGS

Participation in a Wrestler Direct referral program may be subject to a separate written referral or participation agreement.

Where a referral arrangement has been approved, Wrestler Direct may use tracking links, application records, referral codes, manual attribution, dashboards, or other reasonable methods to identify referrals and calculate earnings.

Unless a separate written agreement provides otherwise:

Referral earnings apply only to approved referrals properly attributed to the participant.
Earnings are calculated using the applicable approved commission arrangement.
Taxes, shipping, refunds, chargebacks, canceled orders, fraudulent orders, discounts, and other excluded amounts may not generate earnings.
Returns, refunds, reversals, disputes, or chargebacks may reduce current or future earnings.
Weekly payouts include only applicable funds that have cleared and become available.
Pending funds will generally carry into the next applicable payout period after clearing.
Payout schedules may be delayed because of payment processing, verification, fraud review, banking interruptions, holidays, or legal requirements.
Participants are responsible for providing correct payout and tax information.
Wrestler Direct may withhold or investigate earnings reasonably believed to involve fraud, self-referral abuse, manipulated transactions, unauthorized promotion, infringement, or violation of an agreement.

A private dashboard is provided for informational purposes. Reasonable corrections may be made when transaction data, refunds, disputes, or attribution information changes.

A referral participant is not an employee, legal representative, joint venturer, franchisee, or general agent of Wrestler Direct solely because of participating in a referral program. Participants may not make unauthorized promises, guarantees, contracts, or representations on our behalf.

A separate written referral agreement will control if it conflicts with this general section.

SECTION 11 — BOOKING INQUIRIES

Wrestler Direct may provide forms that allow promoters, organizations, businesses, event producers, or other interested parties to submit booking inquiries concerning participating wrestlers.

By submitting a booking inquiry, you represent that the information is truthful and that you have a legitimate interest in the proposed booking.

When authorized through the form, Wrestler Direct may forward the inquiry and relevant contact information to the requested wrestler or the wrestler’s authorized representative.

Submitting an inquiry does not:

Guarantee a response.
Guarantee the wrestler’s availability.
Reserve a date.
Create a binding agreement.
Guarantee acceptance or negotiation.
Establish that Wrestler Direct represents the wrestler.
Establish that Wrestler Direct is the promoter, producer, employer, or contracting party.

Unless Wrestler Direct separately agrees in writing to act as a booking representative or contracting party, any resulting booking, negotiation, compensation, travel, lodging, insurance, performance obligations, cancellation terms, and other arrangements are solely between the requesting party and the wrestler or authorized representative.

Wrestler Direct is not responsible for the actions, omissions, promises, performance, cancellation, payment, safety, travel, or contractual obligations of an inquiry submitter, wrestler, promoter, venue, representative, or other third party.

We may refuse to forward inquiries that appear incomplete, fraudulent, abusive, unsafe, unlawful, misleading, or commercially unreasonable.

SECTION 12 — SOCIAL-MEDIA, PODCAST, CAMEO, EVENT, AND THIRD-PARTY LINKS

Wrestler stores may contain links to social-media accounts, video channels, podcasts, Cameo profiles, event pages, ticketing services, or other websites operated by third parties.

Those services are independently operated and governed by their own terms and privacy policies.

We are not responsible for:

The availability or accuracy of third-party pages.
Third-party content, statements, services, pricing, or transactions.
Purchases or bookings made on another platform.
A third party’s privacy, security, or business practices.
Losses or disputes arising from use of a third-party service.

The inclusion of a link does not necessarily mean that Wrestler Direct owns, controls, sponsors, or accepts responsibility for the linked service.

SECTION 13 — INTELLECTUAL PROPERTY OWNED BY WRESTLER DIRECT

Except for material owned by participating wrestlers, licensors, Shopify, or other third parties, the Services and their original selection, arrangement, page designs, text, graphics, branding, store presentation, videos, audio, features, and functionality are owned by or licensed to Wrestler Direct and are protected by applicable intellectual-property laws.

These Terms permit customers to use the Services for lawful, personal, and noncommercial shopping purposes.

Without prior written permission, you may not:

Copy, reproduce, republish, or distribute protected content.
Create derivative works from protected content.
Download or store substantial portions of the Services.
Scrape product, store, wrestler, pricing, or customer information.
Use our branding, layouts, graphics, or content for another commercial service.
Manufacture unauthorized merchandise based on content displayed through the Services.
Misrepresent affiliation with Wrestler Direct or a participating wrestler.

Wrestler Direct names, logos, designs, slogans, and service names are trademarks or protected branding of ZHL Designs Apparel LLC or its licensors.

Shopify’s name, logos, product names, and service names belong to Shopify.

Other names, logos, trademarks, and identifying material belong to their respective owners.

SECTION 14 — OPTIONAL TOOLS

We may provide access to tools or services operated by third parties. We do not necessarily control, monitor, or endorse those tools.

Third-party tools are provided “as is” and “as available” to the extent permitted by law. Your use is subject to the provider’s terms and is at your own discretion and risk.

New tools, resources, forms, dashboards, and features added to the Services will also be subject to these Terms unless separate terms are provided.

SECTION 15 — RELATIONSHIP WITH SHOPIFY

Wrestler Direct is powered by Shopify, which enables us to provide the Services.

However, sales and purchases made through our store are made directly with Wrestler Direct. Shopify is not responsible for any aspect of sales between you and Wrestler Direct, including injury, damage, or loss resulting from purchased products or services.

By using the Services, you acknowledge and agree that Shopify is not responsible for transactions between you and Wrestler Direct. To the fullest extent permitted by law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or related to purchases and transactions with Wrestler Direct.

SECTION 16 — PRIVACY

Personal information collected through the Services is governed by our Privacy Policy:

https://wrestlerdirect.com/policies/privacy-policy

Certain information may also be processed according to Shopify’s Consumer Privacy Policy:

https://www.shopify.com/legal/privacy/app-users

Because Shopify hosts the Services, information submitted through the Services may be transmitted to Shopify and other service providers, including providers located in countries other than where you reside.

By using the Services, you acknowledge that you have read the applicable privacy policies.

SECTION 17 — REVIEWS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit reviews, ideas, suggestions, comments, feedback, proposals, or other voluntary non-confidential communications (“Feedback”), you grant Wrestler Direct a nonexclusive, worldwide, perpetual, sublicensable, royalty-free license to use, reproduce, modify, publish, display, and distribute that Feedback for legitimate business and promotional purposes.

You represent that:

You own or have authority to submit the Feedback.
The Feedback is truthful and not misleading.
You have disclosed material compensation or incentives connected to a review when required by law.
The Feedback does not violate another person’s rights.
The Feedback is not defamatory, unlawful, abusive, obscene, fraudulent, or malicious.
The Feedback does not contain viruses, malware, or harmful code.

We may monitor, edit, decline, or remove Feedback where permitted by law.

Feedback does not include wrestler artwork, photographs, logos, names, likenesses, or other Submitted Content governed by Section 8.

SECTION 18 — ERRORS, INACCURACIES, AND OMISSIONS

Information within the Services may occasionally contain typographical errors, inaccuracies, or omissions concerning descriptions, pricing, promotions, discounts, shipping charges, production times, delivery estimates, product availability, wrestler information, or other matters.

We may correct errors, update information, or cancel affected orders where permitted by law, including after an order has been submitted.

If an order is canceled after payment because of an error, we will issue the appropriate refund.

SECTION 19 — PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services to:

Violate any applicable law, regulation, ordinance, or legal order.
Infringe copyrights, trademarks, publicity rights, privacy rights, contractual rights, or other rights.
Submit unauthorized names, photographs, artwork, logos, or merchandise designs.
Impersonate a wrestler, rights holder, representative, business, customer, or another person.
Submit fraudulent wrestler applications or booking inquiries.
Manipulate referrals, commissions, transactions, reviews, dashboards, or tracking systems.
Harass, threaten, defame, abuse, discriminate against, intimidate, or harm another person.
Submit false, misleading, deceptive, or fraudulent information.
Transmit spam, chain letters, unauthorized advertising, phishing messages, or malicious solicitations.
Upload viruses, malicious software, corrupted files, or harmful code.
Collect or track another person’s information without authorization.
Circumvent security, authorization, access controls, fraud screening, or account restrictions.
Scrape, extract, copy, or compile website data using automated or manual methods without permission.
Reproduce, resell, exploit, or commercially use any unauthorized portion of the Services.
Interfere with another person’s use of the Services.
Use the Services in a manner that creates legal, financial, security, reputational, or operational risk for Wrestler Direct, Shopify, our providers, participating wrestlers, or customers.

We may suspend, restrict, or terminate access when we reasonably believe these Terms have been violated.

SECTION 20 — AUTOMATED AGENTS

An automated or semi-automated software service acting on behalf of a person or entity (“Agent”) may not access or interact with the Services in violation of our technical restrictions, security measures, or instructions.

An Agent may not conceal its automated nature, impersonate a human, circumvent CAPTCHAs, bypass access controls, or ignore a request to discontinue access.

We may use technical measures to limit or block automated access.

SECTION 21 — TERMINATION

We may suspend or terminate an account, application, wrestler store, referral arrangement, feature, or access to the Services where permitted by law, including for fraud, infringement, safety concerns, nonpayment, violation of these Terms, or violation of a separate agreement.

Termination does not eliminate obligations, liabilities, payment adjustments, refunds, chargebacks, or amounts that arose before termination.

Sections concerning intellectual property, submitted content, referrals, payments, disclaimers, limitations of liability, indemnification, privacy, dispute terms, and any provisions that by their nature should survive will continue after termination.

A separate written agreement may establish additional termination procedures for a wrestler store, license, referral relationship, or other program.

SECTION 22 — DISCLAIMER OF WARRANTIES

Information presented through the Services is provided for general informational and commercial purposes. We do not guarantee that all information will always be complete, current, uninterrupted, or error-free.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS. IN THOSE JURISDICTIONS, THESE DISCLAIMERS APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded.

SECTION 23 — LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, WRESTLER DIRECT, ZHL DESIGNS APPAREL LLC, AND THEIR OWNERS, MEMBERS, OFFICERS, EMPLOYEES, AFFILIATES, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, LOST OPPORTUNITIES, REPLACEMENT COSTS, OR BUSINESS INTERRUPTION ARISING FROM OR RELATED TO:

USE OR INABILITY TO USE THE SERVICES.
PURCHASE OR USE OF A PRODUCT.
THIRD-PARTY LINKS OR SERVICES.
A WRESTLER APPLICATION OR STORE.
A REFERRAL ARRANGEMENT OR DASHBOARD.
A BOOKING INQUIRY OR RESULTING NEGOTIATION OR EVENT.
UNAUTHORIZED ACCESS TO OR ALTERATION OF INFORMATION.
CONTENT, ERRORS, OR OMISSIONS WITHIN THE SERVICES.

THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY ASSERTED AND EVEN IF ADVISED THAT DAMAGES WERE POSSIBLE.

TO THE EXTENT LIABILITY CANNOT BE COMPLETELY EXCLUDED, OUR TOTAL LIABILITY ARISING FROM A PARTICULAR CUSTOMER PURCHASE WILL NOT EXCEED THE AMOUNT THE CUSTOMER PAID TO WRESTLER DIRECT FOR THE PRODUCT OR TRANSACTION GIVING RISE TO THE CLAIM, EXCEPT WHERE APPLICABLE LAW REQUIRES OTHERWISE.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY. IN THOSE JURISDICTIONS, THESE LIMITATIONS APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

SECTION 24 — INDEMNIFICATION

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Wrestler Direct, ZHL Designs Apparel LLC, Shopify, and their respective affiliates, owners, members, officers, directors, employees, contractors, licensors, service providers, and agents from third-party claims, losses, liabilities, damages, judgments, costs, and reasonable attorneys’ fees arising from or related to:

Your violation of these Terms.
Your violation of applicable law.
Your violation of another person’s rights.
Submitted Content that you did not have authority to provide or authorize.
A fraudulent or misleading application, inquiry, referral, review, or submission.
Your misuse of the Services.

We will provide reasonable notice of an indemnifiable claim. Failure to provide prompt notice will not eliminate your obligation unless the delay materially prejudices your ability to respond.

We may control the defense and settlement of the claim, and you agree to provide reasonable cooperation.

SECTION 25 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted and the unenforceable portion will be severed.

The remaining provisions will remain valid and enforceable.

SECTION 26 — WAIVER AND ENTIRE AGREEMENT

Failure to enforce a provision of these Terms does not waive our right to enforce it later.

These Terms, together with the policies and any applicable separate written agreements referenced herein, constitute the entire agreement concerning your use of the Services.

A separate signed agreement governing a wrestler store, merchandise license, referral relationship, payout arrangement, or other specific business relationship will control concerning the subject matter it expressly addresses.

SECTION 27 — ASSIGNMENT

You may not transfer or assign these Terms or your rights or obligations under them without our prior written consent.

We may assign or transfer these Terms and our rights and obligations in connection with a merger, acquisition, reorganization, financing, sale of assets, change of control, or other lawful business transaction.

SECTION 28 — GOVERNING LAW AND VENUE

These Terms and any dispute arising from or relating to the Services will be governed by the laws of the State of Texas, without regard to conflict-of-law rules, except where applicable consumer law requires otherwise.

Subject to any rights that cannot legally be waived, legal proceedings will be brought in an appropriate state or federal court located in Texas, and the parties consent to the jurisdiction of those courts.